Terms & conditions
Phalke & Company – Supplier of Fresh Fruits
Welcome to Phalke & Company. By purchasing goods from us, you agree to be bound by the following terms and conditions. These terms are intended to ensure transparency and smooth business operations for both parties. Please read them carefully.
1. Goods once sold will not be taken back
- All sales made by Phalke & Company are final. Due to the perishable nature of our products (fresh fruits), we do not accept returns, exchanges, or cancellations once the goods have been dispatched or delivered.
- Customers are strongly advised to inspect all goods at the time of delivery to ensure that the quantity, quality, and variety of fruits match the order placed.
- Any issues or concerns must be immediately reported to our delivery personnel or through the contact details provided below.
- No claims will be entertained once the goods have been accepted by the buyer or their representative.
- This policy is in place to maintain the highest standards of hygiene, safety, and quality control.
2. Payment terms & interest on late payments
- All payments must be made within the period specified in the invoice or as agreed in writing at the time of order confirmation.
- If the buyer fails to make the payment within the stipulated time, an interest of 24% per annum (equivalent to 2% per month) will be charged on the outstanding amount.
- Interest will be calculated on a daily basis, starting from the due date until the date the full payment is received.
- We encourage our customers to ensure timely payments to maintain a smooth and professional business relationship.
3. Legal Jurisdiction
- All disputes, claims, or legal matters arising from any transaction with Phalke & Company shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
- No other courts or jurisdictions shall be applicable, regardless of the location of the buyer.
- This clause ensures that any legal process follows the proper local legal framework and simplifies dispute resolution for both parties.
4. Queries related to billing or documentation
- If you have any queries, doubts, or discrepancies related to the challan (delivery note), invoice, or billing, we request you to contact us at the earliest for prompt resolution.
- Queries should be raised within 3 working days of receiving the invoice or challan.
- After this period, the transaction will be considered final, and no disputes will be entertained.
Please contact us through the following:
- Phalke & Company – Vashi Office
- Phone: +9137438229